Get Help
VYES offers a variety of low-barrier, accessible programs and services for youth and families. Because each program is designed to meet different needs, referral and intake requirements vary. Some programs require a referral or intake process, while others can be accessed directly.
Our Alliance Club drop-in centre and Youth Food Pantry are open to all youth and do not require a referral. We welcome all members of our diverse youth community and are committed to ensuring support is accessible, inclusive, and easy to access.
Referral Process
Referrals to VYES can be made by anyone, including youth themselves, parents or caregivers, schools, community organizations, health professionals, outreach workers, and other service providers. We welcome self-referrals and recognize that reaching out for support can happen in many different ways.
Our goal is to make accessing support as simple and low-barrier as possible. Referrals can be made in person, over the phone, or through the referral forms provided below.
If you are unsure which program may be the best fit, our staff team is happy to help guide you to the appropriate support, please call us at 250-383-3514.
Individual Support Programs
If you are interested in making a referral to one of our individual support programs, please contact our Intake Coordinator at intakecoordinator@vyes.ca or complete the referral form below.
If you are interested in making a referral to one of our individual support programs, please contact our Intake Coordinator at intakecoordinator@vyes.ca or call us at 250-383-3514 ext 104.
Residential Programs
Specialized Youth Detox
If you would like to make a referral to our Specialized Youth Detox Program, please contact our Detox Intake Coordinator at 250-383-3514 ext. 104, email intakecoordinator@vyes.ca, or complete the referral form below.
If you are interested in making a referral to one of our individual support programs, please contact our Intake Coordinator at intakecoordinator@vyes.ca or call us at 250-383-3514 ext 104.
Kiwanis Emergency Youth Shelter
If you would like to make a referral to the Kiwanis Emergency Youth Shelter (KEYS), please contact the shelter directly at 250-386-8282. Staff are available 24/7 to support youth and take referrals for emergency shelter services.
Drop In Programs
The Alliance Club, Youth Food Pantry, and Youth Wellness Programs do not require referrals and are available on a drop-in basis.